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Author Topic: cannot connect to obitalk through pc obiapp when softphone has default gateway  (Read 6907 times)
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Posts: 126

« on: April 23, 2011, 12:33:22 am »

Here is what i noticed:
there are 2 obi accounts(lets call it account number 1 and 2). they are in each other's circle of trust and have 1 obi device on each.
in one of the Obi accounts(account 2), i have assigned the default gateway of softphone as the other Obi device(account 1 obi device).
Now with this setup, when you launch the ObiAPP for PC and try to sign in as account 2, it keeps saying "signed out" and does not let you log in.
tried changing the default gateway of the sofphone to the obidevice attached to the account(account 2 obi device) and the outcome is still the same(have to add that obidevice 2 was not online while obidevice 1 was online).

the issue was resolved(the obiapp could login), only when i did not assign any default gateway for the ObiSoftphone for account 2.
i would think this is a problem unless i am missing something here.
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