Obi202 no longer updates from Obitalk [solved]

[ih8gates]

I had some problems with my Obi202 after updating my home router. I did a factory re-set thinking it'd be easy enough to reconfigure my services. Now when I update ObiTalk.com, the updates don't propagate to my Obi202. I just see "Service Not Configured" for my services.

I can switch to "expert configuration" and Obitalk.com sees my device (for instance, I take a phone off the hook and reload the phone status page and see the change).

It looks like ITSP provisioning is set to happen when my device starts (under system management/auto provisioning). Would that update my Obi202?

Any advice appreciated.

[ih8gates]

Turns out that when you reset an Obi device, you must remove and re-add it to Obitalk if you want to configure it from there, even if it appears as connected in your Obitalk dashboard.