News:

On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Obi 110 Callcentric Configuration

Started by lmatheusobi, May 17, 2012, 02:21:56 PM

Previous topic - Next topic

lmatheusobi

I cannot seem to get my Obi110 to register my callcentric account, I am always getting:

Register Failed: 403 Incorrect Authentication

I have rechecked my Callcentric number and password many times. I really cant figure out the problem.

Can anyone help me out with this please?

RonR

Here's what you want to end up with in the OBi itself for Callcentric on SP2:


Service Providers -> ITSP Profile B -> General -> Name : Callcentric
Service Providers -> ITSP Profile B -> General -> DigitMap:

(*123|<'S'B:**275*>xx.|<**275*:SB>xx.|[2-9]11S0|<1aaa>[2-9]xxxxxx|<1>[2-9]xxxxxxxxx|1xxxxxxxxxx|
011xx.|(Mipd)|[^*#]@@.'@'@@.)

where aaa is your local area code.

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> OutboundProxy : callcentric.com
Service Providers -> ITSP Profile B -> SIP -> RegistrationPeriod : 3600

Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : 1777nnnnnnn
Voice Services -> SP2 Service -> AuthPassword : (sip password)
Voice Services -> SP2 Service -> CallerIDName : (callerid name)
Voice Services -> SP2 Service -> MWIEnable : (checked)
Voice Services -> SP2 Service -> X_VMWIEnable : (checked)
Voice Services -> SP2 Service -> MessageWaiting : (unchecked) (Default unchecked)

eclas

Hello RonR,
I was working with support for about 3 days and couldn't get CC to register on SP2 no matter what we did. We concluded that my sp2 on the obi110 was shot but then I tried your settings in this thread and bingo, it worked! So thank you very much for that post.
I have a question tho...
I have a phone that has it's own distinctive rings. If the phone rings, no matter which line, rings with what is set on the phone.
I changed the ring for sp2 using Voice Services>SP2 winth ring profile-A and DefaultRing to 6

Is it not possible to change it because of the phone system's ring choice?

Thanks