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[SOLVED] How to set 911 calls to SP1 and 800 calls to SP2

Started by jadog, April 15, 2014, 06:27:26 PM

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jadog

I currently have the following configuration:

SP1  >  Anveo
SP2  >  Flowroute
SP3  >  DIDLogic

Currently SP3 is the primary line for outgoing calls, so that doesn't need to change.

But I would like to set SP1 to be used for all 911 calls (this is very important to me as DIDLogic is unable to handle this for me).

Then I would like SP2 to be used for all my Toll Free calls (800, 888, etc).

I tried to look through various topics on this forum to understand how it's done and was largly unsuccessful.

Is there someone who can provide some guidance for doing this?


AlanB

The 911 part is easy. One option is to log int ObiTalk.  Go to the settings for SP1 and select "Use This Service for Emergency 911 Calls"

Someone else will answer about 800 calls I suppose.

azrobert

Physical Interfaces -> Phone Port
Add the following to the beginning of the OutboundCallRoute:
{(18(00|88|77|66|55|44)xxxxxxx):sp2},

MikeHObi

Quote from: azrobert on April 15, 2014, 07:01:11 PM
Physical Interfaces -> Phone Port
Add the following to the beginning of the OutboundCallRoute:
{(18(00|88|77|66|55|44)xxxxxxx):sp2},


FYI, that will cause toll free numbers to be routed to SP2 on your obi.  Change the SP if you want them to go elsewhere.

Note user RonR over at http://www.dslreports.com/forum/voip has posted a couple utilities that can help you figure out what to do to configure your obi as well as create configuration files for it.

Search google for OBiCfg.exe for links to download these tools.
Obi202 user & Obi100 using Anveo and Callcentric.

jadog

Awesome. Thanks guys that did the trick! I'll take a look at that utility too.