What am I doing wrong? I signed-up for a new Callcentric phone number yesterday and I used the Obi wizard to set it up on SP2 (after I first deleted the GV setup that was already on SP2). The fill-in-the-blank wizard couldn't have been simpler: I put the NY area code (not my local area code) in the wizard's "7-digit dialing" box; I put my Callcentric 1777... number (not the 1914... telephone number) in the "Callcentric number" box; and I put my password in the password box. But here's what happens: when I call my NY Callcentric number from my cell phone, my Obi-connected deskphone rings just like it should. However, when I answer the deskphone, the deskphone stops ringing but it keeps ringing in my cell phone. No voice is transmitted either way (cell to desktop or desktop to cell). I even went back and tried my 1914... phone number in the "Callcentric number" box, and deleted the NY area code from the "7-digit dialing" box, leaving it blank, all with no change in outcome. Any advice on what I might be doing wrong would be appreciated.
