Quote from: KCChris on May 18, 2014, 10:50:12 AM
I agree that it's not technically bait-and-switch, but it doesn't do much for the attitude of your loyal customer base.
I keep hearing this term 'loyal customer base' from people who have Obi devices.
Explain to me how you are a 'loyal' customer?
You bought an item from Obi. End of transaction. (doesn't matter for those who bought 2-3 of them, still one time purchases).
They are ONE TIME purchases. You never give Obi another penny. You are now NO LONGER A CUSTOMER. Obi pays bandwidth for a website that you can log into and make changes to that device. They never get another penny from you to help pay for that bandwidth or employees.
If you were to buy a new Obi device every year. Then you would be a 'loyal' customer.
Buying your groceries at one supermarket all the time makes you a 'loyal' customer. If you traveled across the country and stopped in and Mama Joe's grocery store and bought some hot dogs and you'll probably never step foot in that store again until your next vacation years later, does not make you a 'loyal' customer.
There's no other unlocked ATA that comes even 50% close to an Obitalk box. So for people to get pissed because they can't free phone service for life because the world changes...... is... I just don't get it.
I understand being irritated about change. I don't blame you or anyone for that. But think of the ridiculously low priced/free phone service you have or HAD. What if we all still had POTS? How much money would you be out of pocket then?
I have no problem with selling an old Obi box on Ebay for half or more of what I paid. Then buy a new one for less than $20 out of pocket and help support Obi to keep this website going and making great deals with other VOIP services.