Started by mushnut, May 24, 2014, 07:29:27 AM
Quote from: giqcass on May 24, 2014, 02:43:10 PMI suspect they will use the .......................a productive business model.
QuoteThe OBi fanship is huge and for good reason. And though we wish we could, RingTo does not have the ability to support the entire Obihai user base at this time. That's why we're currenting restricting entry to OBi devices purchased after May 1, 2014.Last Updated 2014-06-12
QuoteThe OBi fanship is huge and for good reason. And though we wish we could, RingTo does not have the ability to support the entire Obihai user base at this time. That's why we're currenting restricting entry to OBi devices purchased after May 1, 2014.
Quote from: Kage on June 15, 2014, 10:45:37 AM... but it just seems like obi would do more to show loyalty to their customers.
Quote from: Talha on June 16, 2014, 06:11:57 PMYesterday I emailed OBIHAi to express that frustration over the fact that they will not support Ring.to on old devices. I was shocked when I received their reply, it was extremely and unbelievably rude. I could not believe that any business can treat a customer like that, I receive better service at a convenience store. For the explanation, they directed me to a link which basically states that Ring.to can not support that many accounts. I believe it's a big fat lie. Groove IP migrated all their customers to Ring.to and it was simple and straight forward.I was planning to buy several obihai devices but I'm glad that I contacted their customer service before I did that, because I will not buy any now and will probably sell mine on Ebay. I would rather pay a small fee for a company that treats you with a little decency. And there are multiple options available, most of the cell phone companies have unlimited plans. Scratch wireless, for example, is a free service as long as you are in a wifi area, all over the world. Good riddance OBI.
Quote from: Gonzo on June 29, 2014, 01:43:30 AMAnd to all of you that think that a consumer valid complaints are whining, I think it is better to speak for what you believe than drinking the coolaid of whatever marketing positioning a company like this one wants to sell you.If you agree with the way Obi has acted, great, keep buying and using their products and advocate their products. I will do the opposite because to me it is clear that they made a for profit decision and chose to push their older customers to buy new devices if they want to have a similar level of service as they had when they originally purchased these devices. As a product manager in high tech, I will tell you a rule a good product manager has.... You incentivize customers to move to newer products, models by offering new features!. You don't do it by taking advantage of external limitations (like google discontinuing their protocol) to then limit the choices of customers so they buy a new device. Get the difference? Probably not!
Quote from: Gonzo on June 29, 2014, 05:21:07 AM..... blah blah blah, ....... and will move on to doing what I preach. TRASH OBI DEVICES and move to other solutions while ensuring I spread the word
Quote from: Gonzo on June 29, 2014, 01:29:19 AMMy Obi devices are going on eBay or to the trash.....