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answering message

Started by reltub, June 30, 2014, 04:51:32 AM

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reltub

How can I set up an answering message for missed calls? I have looked at the user manual and these fora, but I can't seem to find anything. Perhaps I am using the wrong terminology.

I recall recording and uploading messages to my obi202 when I first got it, but I can not find those options any longer, and the device has been hard reset more than once.

edit: after further thought, this might only be possible on the service provider's side. I use vestalink, fwiw.

drgeoff

#1
If you mean "How can I configure the OBi to answer calls and record a message spoken by the caller?", the answer is "You can't".

If you mean "How can I replace the default prompts spoken by the AA" then see http://www.obihai.com/OBiDeviceAdminGuide#_Toc367543048.

reltub

DrGeoff, I know the obi does not provide an answering service.

At the moment, a call that is not picked up is routed to vestalink's answering service,
where the caller hears some generic message, before being given the option to
record a message.

Am I forced to try to change that message on vestalink? If so, how? If not, how could it be done via the AA?

dircom

#3
If you have vestalink, then, there are forums at vestalink to help out.

reltub

Quote from: dircom on June 30, 2014, 04:21:53 PM
If you know Obi does not have an answering service, then I don't understand, why you don't understand, that you need to go to your provider to make changes.

I can't say why you don't understand something. For me, I know that there are often clever ways to do things which the Obi isn't able to do out of the box. I was hoping that was the case here. Evidently not.

Quote
If you have vestalink, then, there are forums at vestalink to help out.

The answer I found is here
https://intelafone.desk.com/customer/portal/articles/1426991-record-a-personal-greeting