MWI Timing Out On Vestalink Service (has been fixed by VestaLink)

[ceg3]

Late last night Ryan found the issue to be account related and not network-wide and resolved my issue.  A test message held MWI over night.  I recommend sending an email directly to Ryan and I suspect he will be able fix these on a case by case basis now that he knows it's not on the user end and knows what the fix is.

This is the end of a 6 months' vigil to have this working again.

[DrewMan]

I am still having the problem.  My tests showed that the MWI timed out after about 90 minutes.  Have emailed Ryan.

[DrewMan]

Worked with Ryan to do some testing yesterday and the problem got resolved.  MWI is persistent until checked.  Wanted to post the update.

[REC25]

   I checked in on this topic yesterday and saw that some progress had been made. I did a test message and after 6 hours, my MWI light was still blinking and stutter tone still on. Great! As my interest in voicemail is mainly as a backup in case my answering machine breaks, power goes out or internet goes down, I did one other test. I unplugged my Obi last night, left a message, and plugged it back in this morning. The MWI was working fine.
   I had not contacted Vestalink about the problem, so since my MWI is now working, they seem to have corrected it on a system wide basis.
   ceg3: Thanks for your efforts, they benefitted all of us.