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**x dialing from IP Phone

Started by denk, October 24, 2014, 02:13:51 PM

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denk

Cisco IPhone phone dials out and receives calls ok.  I can't seem to dial ***x (Obi functions) or **9 to dial out.  I'm getting a fast busy.  Would that problem be the obi outbound call route or the cisco ip phone dialplan?.

Thanks

azrobert

It's the inbound route for the trunk you defined the Proxy.

Voice Services -> SP X Service
Add to the beginning of the X_InboundCallRoute:
{userid_of_ipphone>(***x):aa2},{userid_of_ipphone>(<**9:>(Mpp)):pp},

denk

Azrobert...Thanks...Works like a charm.

I'll look it up in the quide...to see why it works.!

azrobert

When you dial a number from the IP Phone, the inbound route gets control. You then need code in the X_InboundCallRoute to bridge the call to a service. Before making the above changes the dialed number didn't match any rules you had in the inbound route. That is why you got the fast busy.