Started by Codesmith, October 22, 2014, 05:53:20 AM
QuoteDue to higher that normal call volumes your Vestalink account has been downgraded from an unlimited plan to a 2000 minute a month plan. You will be receiving a credit for the difference on your account. Our systems have detected excessive usage on your account indicating that you are using the service for purposes other than for non-commercial/business/work use.
Quote from: dircom on October 22, 2014, 07:44:22 AMYou could also think about getting your most frequent caller an Obi if they were willing (free calls Obi-Obi)
Quote from: Mooserator on November 11, 2014, 07:04:11 AMWhy not file a grievance with your credit card company for a charge back of the Vestalink fee (basis of false advertising, for "unlimited" service) , cancel your account, and take your business elsewhere? Vestalink is not going to change their policy for you tomorrow, next week, or next month...