Quote from: dennist on November 10, 2014, 07:07:32 PM
We haven't made the decision on the service provider yet. All current four POTS are Verizon business landline. I am not sure Google Voice allows porting from business landlines.
All four lines are independent landline numbers.
No other VOIP devices will be involved.
The automatic rotation of numbers is very common on landline for business. If Obihai does not provide this feature on its business devices, it will be very difficult to use it for our business.
It seems I was correct in the assumption you don't entirely follow the way this works. As QBzappy said you will need multiple channels to accomplish what you are attempting. This is something the service provider does. The Obi can't accept 6 calls to 1 number unless the service provider allows that(6 channels). Most service providers only give you 2 channels by default. Most service providers that accommodate businesses will sell you extra channels for an additional fee.
Now on to part 2 of your solution. Lets assume you get 3 calls in a row.
Call 1 connects to the obi 1032. 1 Channel.
Call 2 connects to the obi 1032 but person 1 is still on a call. 1 Channel incoming but now the Obi needs 1 channel outgoing to send the call to the 2nd number. In addition the number the Obi forwarded the call to needs 1 incoming channel.
Call 3 connects to the obi 1032 but person 1 and 2 are still on a call. 1 Channel incoming but now the Obi needs 1 channel outgoing to send the call to the 3rd number. In addition the number the Obi forwarded the call to needs 1 incoming channel.
You now have 3 calls going but instead of 3 channels you are using 7. At 6 simultaneous calls you will be using 16 channels. In addition even if everyone is in the same building calls 2-6 are being charged incoming, outgoing, and incoming again for the extra call legs. There will be call degradation and possible delay because the call is being passed around so much.
The Optimal solution here is to use 1 Voip adapter for each line. Then depending on your needs you can allow the Obi1032 to control the forwarding or you can allow your service provider to do it. This way you only need to use 1 channel per call.
You save on outgoing minutes the forwarding would have created.
You pay for fewer channels.
You have less lag.
You can keep the extra phone numbers but you don't even need them. Instead you have 1 number and each phone has an extension. It would not be necessary for each person to have an Obi1032. The other extensions could use any VOIP ATA. If they were all in the same building I would recommend a couple multiline Obi devices like the Obi 202. This will require more upfront cost but it will save you some real money and headaches going forward.
One Obi1032 and 2 Obi202 would support 5 simultaneous calls(people actually talking) plus many more on hold/park/ect..
