I am not sure if it's related to my phone, my provider (Future Nine), or my ObiTalk device, and wanted to ask before I go out and buy a new phone or Obi.
When I try to use the keypad to enter information, like my voicemail PIN or an account number to pay a bill, it keeps saying I am entering the wrong numbers, even though they are 100% accurate. This is happening EVERYWHERE. It started about 2 weeks ago. I'm confused, because when I dial a phone number, it works fine, which leads me to believe it is not my phone, but the service or my Obi messing something up when transmitting the data.
Has anyone had this problem? If so, what is the solution?
I would appreciate any help, as this has become maddening.