On Tuesday September 6th the forum will be down for maintenance from 9:30 PM to 11:59 PM PDT

Main Menu

Cannot hear menu options on calling

Started by Jimmuk, March 04, 2015, 01:28:03 AM

Previous topic - Next topic


Hi team,

I'm based in the UK. My setup is working but I have an issue that I hope someone can help with.

If I call a number which has multiple options and requires a keypad input I cannot hear the prompts.

The call dials and there is silence and finally disconnects as I haven't made a selection.

How do I ensure my Obi setup allows me to hear the options and make a choice.



Service Providers/ITSP Profile (whichever of A or B applies)/General/DTMF Method.  Set to 'Inband'.