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I had to make a new account on the forums because apparently it wont let me
just log into my old account -_-. I am trying to do as you said in the
other thread but I do not get a "revert to old chat/style" option when I
click on my profile picture. I have made multiple calls via this gvoice
number via hangouts and android, but I see it HAS to be google chat/talk. I
have no way of getting there as the past hour I have been searching for a
way to revert back to chat as you directed. Is there another way? what is
the reasoning behind this step? I'm starting to get frustrated. especially
when I'm told I "didnt follow the instructions" yet nothing in the set-up
paper provided with the device said I had to make a gvoice call via chat.
not to mention the forums instructions provide an obsolete answer
apparently...
If you read through my instructions, you'll see how to make an outbound call using Google Chat. You need to do it on a laptop or desktop computer, not on an android phone. I can't comment on the lack of information provided by Obihai, other than to say: that's why I wrote the detailed instructions in my linked post.
Background, to answer your "what is the reasoning behind this step" question: Google Voice was never designed with Obihai products in mind. Obihai is an independent company, which didn't exist when GV was introduced. Instead, Obihai designed their products to emulate a Google Chat client, with the knowledge that Google Voice was capable of using Google Chat as a forwarding destination.
When the original product (the OBi 110) was introduced, Google Chat was the current service used to provide VoIP communications for Google Voice, which, by itself, wasn't, and still isn't a VoIP service itself. As such, new GV accounts automatically had a Chat forwarding "phone" destination added to the list when the account was created.
With the migration away from Chat, to Google Hangouts, Google no longer adds Chat to new GV accounts by default. Chat is no longer used by GV itself, except that it has been left available for OBi users. Therefore, OBi device users must take specific action to add it themselves, by making an outbound call using the old Chat system.
In the future, my
educated guess is that Google and Obihai will figure out some other, easier method to do this, but for now, this is the current (not obsolete) instruction.
