Call gets disconnected right after it is picked up

Started by ndmehta19, March 20, 2015, 08:02:07 PM

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ndmehta19

I have installed OBi200 in India. It is connected with Netgear modem/router combo. Lately when I call from US to India and my dad picks up the call in India, call gets disconnected right away.  >:( :( However when he can make call to any number in US. btw we are using Google voice. Any idea why is this happening? How can I resolve this issue? Any help will be greatly appreciated.

Thanks in advance!!

Update- Three LEDs stays YELLOW all the time. Any idea what is going on?

azrobert



azrobert

I don't know why your calls are dropping, but you can use the OBiTalk network to call India.
You should already have a Speed Dial setup to call the India OBi200.
If not setup any Speed Dial like this: pp(510123456)
Change the 510123456 to the OBi number of the OBi200.
Now, just dial the Speed Dial number.

If you get the Auto Attendant, reply "1".
If this happens, we can remove the AA prompt.