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Obi1032 bluetooth cuts out a few minutes into phone call

Started by LSNY, February 19, 2015, 01:53:06 PM

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LSNY

I'm using an Obi1032 with google voice and I love it - for the most part. 

I've tried two different bluetooth headsets and I'm experiencing the same problem with both headsets.  A few minutes into a phone call, the bluetooth cuts out and goes silent.  I can't hear the caller and the caller can't hear me.  I'm certain that the headsets are fully charged so battery isn't an issue.  This doesn't happen when using the same headsets with my cellphone so I believe the problem is with the obi1032.

Any thoughts?  Thank you!!

damian_ny

#1
Happens to me too. I tried this with a few bluetooth headsets to ensure it wasn't the headset. Seems to be unstable bluetooth connection with the 1032.
I switch to speaker, I hear the headset disconnect and reconnect(on my plaintronics Legend) and switch back to bluetooth. It's annoying though.

OBiSupport

Please let us know what firmware version and release number is running on your OBi1032 IP phones.

Thank you


HT_in_Forum

We have made some enhancement at v2619 which is current released firmware. Please try it.