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October 10th, 2022 *** Important notice to OBiTALK customers***
Current status and outages can be found here.
Information about the EOL support for the OBI200 series of products can be found here
.

Frequently Asked Questions

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Approved Service Providers
Google Voice on the OBi
OBiTALK
Troubleshooting
SIP ALG Issues
Other VoIP Service Providers with the OBi
About the OBi
OBi202
OBi IP Phone
OBiWiFi
OBiLINE
OBiEHS
What calling features are supported with the OBi?
The OBi supports the following customer calling features (more are being added all the time!): OBiTALK Web Portal, OBiTALK Circle of Trust, No Per Month Fees, Works with Your Existing Services, Bridging Your Services for Optimum Savings & Convenience, Call Forwarding (ALL, Busy, No Answer), Call Waiting, Caller ID. Name & Number, Call Waiting Caller ID, Call Transfer, 3-Way Calling, Caller ID Block, Automatic Call Back, Call Return, Anonymous Call Block, Do Not Disturb, Conference Calling, Anonymous Calling, Message Waiting Indication - Visual and Tone Based, Speed Dialing of 99 OBi Endpoints or Numbers.

About the OBi

End of Life Announcement: OBi100 and OBi110
What is the difference between the OBi202, OBi100, and OBi110?
Do I need to leave my computer on to make and receive calls with the OBi?
How good is the voice quality with the OBi?
Does faxing work with the OBi?
How is the OBi unique compared to other VoIP devices?
How many VoIP Service Providers can I configure with the OBi?
What is the OBi and how does it work?
What do I need for the OBi to work?
How does the OBi work with a VoIP service?
How do I make calls with the OBi & what is Primary Line to Call Out?
Does the OBi support Caller-ID?
Does the OBi support three-way conferencing?
Are my calls made with the OBi secure?
Do I have to pay a per minute charge to use the OBi?
If I do not have a landline, can I still use the OBi?
If I move, do I have to do anything to get the OBi working at my new home?
How does voice service bridging work with the OBi?
Do the people I call need an OBi at their end for the calls to be free?
Do I need to use a PC with a headset or buy an IP phone to use the OBi?
What phone number (or numbers) is associated to the OBi?
If the Internet goes down at my home, can I still make calls with the OBi?
If I have a question about the OBi, who do I ask?
Is there a warranty for the OBi?
How do I use the OBi with my mobile phone?
Will the OBi device work with my cordless / DECT telephone?
How does the OBi compare to a VoIP service that uses an stand-alone analog telephone adapter?
How does the OBi compare to a VoIP service that uses a computer program and a headset?
How does the OBi compare to a VoIP service that uses a PC and a USB dongle telephone adapter?
Can I use the OBi with, 4G/WiMAX/LTE, satellite or a 3G wireless or Internet service?
How do I add an Internet telephone service to work on the OBi?

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Polycom, Inc.
6001 America Center Dr
San Jose, CA 95002

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1 408 890 6000 Mon-Fri 8 am to 4 pm PST
OBiTALK

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