August 20th, 2024 *** Important notice to OBiTALK customers*** The OBiTALK service has reached it's End of Life period and will be decommissioned as of October 31st, 2024. More information can be found here.
Important Notice: Effective 26th September 2024, all users will be required to complete a mandatory password reset upon logging in. This security measure is being implemented to enhance the protection of user accounts. We appreciate your cooperation and understanding in this matter.

Frequently Asked Questions

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Google Voice on the OBi
OBiTALK
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I have Google Apps and my OBi status is showing Connected but I can’t make or receive calls
To fix this issue, please do the following:
  1. Login in to the admin.google.com to manage your domain – make sure you login with the email address that has the admin privilege to this domain.
  2. Go to apps ? Google apps ? settings for Google talk/hangouts ? advanced settings
  3. Select "Hangouts chat or Google Talk" then click save settings
  4. Wait a few seconds for the change to save and take effect
  5. Try your calls again

Google Voice on the OBi

I want to use my Google Voice number to make and receive calls on the OBi
I want to port my Google Voice number to a voice provider
My OBi Does Not Ring
I can receive incoming calls but I can’t make outgoing calls
Make a Call Using the Gmail Call Phone Feature
Setting Up Google Voice on the OBi
Google Voice account in SP1/2 always shows: Connecting to...
GV Voicemail Notification & Missed Calls
The Google Voice Attendant is Asking Callers to State Their Name
The OBi is Using openDNS & the Google Voice Status Always Says Backing Off
When I use the number which is the forwarded phone for Google Voice to call my Google Voice, it always goes to voicemail.
How do I turn off Google Voice call screening?
What happens when I add the OBi device to my OBiTALK Portal account?
After you dial, you hear a female voice say: We cannot complete your call.
After you dial, you hear a voice say: There is no service available to complete your call.
You hear a voice say: The number you dialed was rejected by the service provider.

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