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Notice to Google Voice users: Google is updating their security protocols that requires a firmware upgrade on your OBi device. In order for you to keep using the service, we will perform a system-wide firmware upgrade to all online devices registered to Google Voice at Thursday 8/5/2021 5:00pm PDT. Please keep your devices online so it can be part of the scheduled upgrade. For the devices that are not online during the upgrade, you will need to manually update the firmware. To do so, please refer to instructions on how to upgrade your firmware to the latest version. You may also start upgrading your firmware before the scheduled upgrade mentioned. Thank you for your cooperation -Team OBiTALK

Frequently Asked Questions

How do I make a call with OBiLINE?

There a number of ways to place a call with OBiLINE. The most direct way is to dial ## before the number you wish to call. For example, with a phone connected to one of the phone ports of the OBi device, dial ##.This method may only be used by phones attached to the OBi device's phone port(s). Then, wait a moment for the dial tone and then dial the complete number of the person whom you wish to reach.

The other method is to dial **70, followed by the destination number, to route a call to the service connected to the OBiLINE device, e.g. **70-1-212-555-1234. This method is useful when you are bridging a call to the landline service connected to OBiLINE via the OBi Attendant or wish to add a third party to an existing VoIP call for a 3-way call.

Some OBi device users may use the OBiLINE connected to their landline for emergency 911 calls. This can be set-up using the web portal and configuring the emergency calling service selection on your OBiLINE device.


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