My device status is offline (amber). What does that mean?
It means your OBi device is not able to reach our server. Please check your router's configuration and make sure your firewall is not preventing the OBi device from reaching our server. Please refer to the following link to change router settings. Click Here.
6001 America Center Dr
San Jose, CA 95002
1 408 890 6000 Mon-Fri 8 am to 4 pm PST