August 20th, 2024 *** Important notice to OBiTALK customers*** The OBiTALK service has reached it's End of Life period and will be decommissioned as of October 31st, 2024. More information can be found here.
Important Notice: Effective 26th September 2024, all users will be required to complete a mandatory password reset upon logging in. This security measure is being implemented to enhance the protection of user accounts. We appreciate your cooperation and understanding in this matter.

Frequently Asked Questions

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OBi202
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I’m unable to set up the OBiWiFi5G dongle on my OBi device.
Setting up the OBiWiFi5G dongle may require your OBi to run the latest firmware. If you are having trouble configuring the OBiWiFi5G dongle, there is a good chance your OBi firmware needs to be updated.

Updating the OBi firmware is simple:

  1. Log into your OBiTALK account and check if there is a Yellow Exclamation Icon next to your OBi number. The Yellow Exclamation Icon indicates that a newer firmware is available for the OBi.
  2. Click on the Yellow Exclamation Icon to update the OBi firmware.
  3. Follow the link below to setup your OBiWiFi5G dongle.
    http://www.obihai.com/wifi

OBiWiFi

What is OBiWiFi? How does it work?
Where can I purchase OBiWiFi?
How do I set-up OBiWiFi?
What is the range of OBiWiFi?
I am using WEP encryption in my router
Configuring your wireless AP for WEP with OBiWiFi
Will my call quality be affected with OBiWiFi?
Which Wi-Fi standard and frequency does OBiWiFi support?
What security and encryption protocols does OBiWiFi support?
Can I use the OBi202 with OBiWiFi as a wireless bridge?
Can I use the OBi202 with OBiWiFi with a 4G or LTE Hot Spot?
Why cant I sign in to the special web page for OBiWiFi set-up & configuration: http://obiconnect.com/wifi?
What should I do if OBiWiFi does not get receive a signal after I have set everything up?
I dont see my Wi-Fi network showing up. What should I do?
I am not able to connect OBiWiFi to my corporate/business network. What should I do?
My OBiWiFi status keeps showing Connecting and then Authentication fail. What should I do?
Can OBiWiFi store more than one Wi-Fi network?

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