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December 18th, 2021
*** Important notice to OBiTALK customers***
Summary: OBi200, OBi202 and OBi212 have entered the End of Life phase please click here for important information and key milestones:

Frequently Asked Questions

My audio is breaking-up and choppy.
  • The internet traffic to and from the OBi needs to be prioritized. To solve this, you should set the QoS on your router to give highest priority for the OBi (Google Voice requires at least 100Kbps). Please refer to your router manual on how to set QoS.
  • Connect a different phone (another make / model) to the OBi to see if your calls are better
  • Reduce TxGain and RxGain
    1. Sign in to
    2. Click your OBi
    3. Click "OBi Expert Configuration"
    4. -> Physical Interfaces -> PHONE 1 (or PHONE 2, whichever you are using) reduce the value for "ChannelTxGain"
    5. Reduce the value for "ChannelRxGain"
      Uncheck "OBiTALK Settings" and uncheck "Device Default" so you can modify the value.


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