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{"logged_in":false,"webrtc_call_url":"call_auth_json.php","cinfo":{"checked_login":true,"captcha_url":"\/obinet\/services\/webrtc\/webphone2\/showcaptcha.php","chkcap_url":"\/obinet\/services\/webrtc\/webphone2\/check_captcha.php","rcap_img_url":"\/obinet\/images\/Refresh.png"},"gateway":false,"spdial":false,"mydevices":[],"__ua__":"obihai\/webphone","__obiplus__":0,"__cid__":0,"__tag__":"f94031ca290208603bd6a197e9fddda6-982327611","__userid__":null,"__cname__":null,"__fromURL__":"","__scramble__":1,"hprefix":"\/obinet\/services\/webrtc\/wp2\/","all_script":"lib\/all.min.js?v=1649459256","audio_files":{"auRbtone":"audio\/ringbacktone.wav","auKeyBeep":"audio\/440.wav","auHoldTone":"audio\/800.wav"}}
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October 10th, 2022 *** Important notice to OBiTALK customers*** Current status and outages can be found here. Information about the EOL support for the OBI200 series of products can be found here.

Frequently Asked Questions

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Google Voice on the OBi
OBiTALK
Troubleshooting
SIP ALG Issues
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How do I make a call to a SIP URI address?
This example assumes you want to be able to call 123@domain.com using SP2, which has a SIP service. "SIP Service" means you either have your SP2 settings registered to the service
or enter a random IP address in -> Service Providers -> ITSP Profile B -> SIP -> ProxyServer and un-check "X_RegisterEnable" in -> Voice Services -> SP2 Service.
1. Go to www.obitalk.com
2. In the OBi Dashboard, in the left column, click "Speed Dials".
3. Add **2123@domain.com in any open speed dial field.
To call 2123@domain.com from your OBi, just pick up the phone and dial 3#.

Troubleshooting

How do I perform a factory reset?
The OBi phone LED is not on. What does that mean?
The OBi phone LED is constantly blinking green. What does that mean?
My audio is breaking-up and choppy.
I can make outgoing calls, but I cannot receive any incoming calls.
Add Device does not work when doing **5 during OBiTALK set-up.
Why am I having trouble registering with my SIP service provider and/or I am not able to hear the far-end partys audio but they can hear me?
What ports should I keep open on my router/firewall?
What does the red/green power light indicate?
I have Motorola SBG900 router/modem. What do I configure?
How do I make incoming calls ring on my OBis phone, but also the soft phone or another OBi No.?
The OBi power LED is red. What do I do?
I hear a humming/buzzing sound from my corded phone. What should I do?
How do I automate upgrades to the most current available firmware?
How do I configure a static IP address?
How do I make a call to an IP address from the phone attached to my OBI device?
What might I need to use a UK analog phone handset with my OBi?
How to do I set-up and collect a syslog from an OBi device?
Is there anyone I can contact if I have a problem that is not covered in the forum or this FAQ?

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