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{"logged_in":false,"webrtc_call_url":"call_auth_json.php","cinfo":{"checked_login":true,"captcha_url":"\/obinet\/services\/webrtc\/webphone2\/showcaptcha.php","chkcap_url":"\/obinet\/services\/webrtc\/webphone2\/check_captcha.php","rcap_img_url":"\/obinet\/images\/Refresh.png"},"gateway":false,"spdial":false,"mydevices":[],"__ua__":"obihai\/webphone","__obiplus__":0,"__cid__":0,"__tag__":"31fcb9f8746a55db34ad20f6094336fc-1021268876","__userid__":null,"__cname__":null,"__fromURL__":"","__scramble__":1,"hprefix":"\/obinet\/services\/webrtc\/wp2\/","all_script":"lib\/all.min.js?v=1423017549","audio_files":{"auRbtone":"audio\/ringbacktone.wav","auKeyBeep":"audio\/440.wav","auHoldTone":"audio\/800.wav"}}
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As of March 10th, 2021, sign-ups and renewals for OBiEXTRAs are closed to new and existing customers. If you have an active 1-year or 2-year OBiEXTRAs subscription, you will be refunded in-full. For questions, please contact obi.support@poly.com, be sure to include your OBiTALK Sign-In email and your 9-digit OBi No. for reference.

Frequently Asked Questions

How to Perform a Factory Reset Using the Home and Back Keys?
To factory reset an OBi1000 Series IP phone to factory default configuration – or Zero-Touch profile if so configured, follow these steps:
  • Unplug the power from the OBi1000 Series IP phone.
    Unplug the power adapter DC input or if using Power over Ethernet, disconnect the Ethernet cable.
  • Press the Home and Back keys simultaneously.
    While keeping the keys depressed, power-up the OBi1000 Series IP phone with a power adapter or Ethernet (PoE). Keep the Home and Back keys depressed at least 10 seconds.
  • After at least 10 seconds, release the Home and Back keys.
    The display should return to a normal operational state.

OBi IP Phone

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