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{"logged_in":false,"webrtc_call_url":"call_auth_json.php","cinfo":{"checked_login":true,"captcha_url":"\/obinet\/services\/webrtc\/webphone2\/showcaptcha.php","chkcap_url":"\/obinet\/services\/webrtc\/webphone2\/check_captcha.php","rcap_img_url":"\/obinet\/images\/Refresh.png"},"gateway":false,"spdial":false,"mydevices":[],"__ua__":"obihai\/webphone","__obiplus__":0,"__cid__":0,"__tag__":"8fe0288d5f92ba03ad984250b275002b-1021265937","__userid__":null,"__cname__":null,"__fromURL__":"","__scramble__":1,"hprefix":"\/obinet\/services\/webrtc\/wp2\/","all_script":"lib\/all.min.js?v=1423017549","audio_files":{"auRbtone":"audio\/ringbacktone.wav","auKeyBeep":"audio\/440.wav","auHoldTone":"audio\/800.wav"}}
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As of March 10th, 2021, sign-ups and renewals for OBiEXTRAs are closed to new and existing customers. If you have an active 1-year or 2-year OBiEXTRAs subscription, you will be refunded in-full. For questions, please contact obi.support@poly.com, be sure to include your OBiTALK Sign-In email and your 9-digit OBi No. for reference.

Frequently Asked Questions

How do I disable SIP ALG?

The SIP ALG setting is usually in your router. Login to your router's webpage configuration and look for the setting for SIP ALG. Check the Firewall area or WAN setup.

For example:

After you disable SIP ALG in your router, make sure you click "apply settings". Reboot your router (or power off / power on) to make sure the setting is active.

SIP ALG Issues

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