OBiTALK Community

General Support => OBiTALK Web Portal => Topic started by: igor.tst on April 07, 2018, 02:26:13 pm



Title: How to reboot my Obi200 via ObiTalk.com?
Post by: igor.tst on April 07, 2018, 02:26:13 pm
My Obi200 normally works fine, but seems to need a reboot every few weeks when GV stops ringing.
The device is physically located is a hard-to-reach space. Is it possible to force a reboot via obitalk.com?
I can't find the option.
Also I can't easily connect to its direct IP address, because it sits on a different subnet from the rest of my home network.

Thanks.


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: drgeoff on April 07, 2018, 03:10:32 pm
Use Expert mode on the portal.  The bottom of every page has a 'Submit' button.  Just click that, OK the confirmation and the device will reboot.


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: azrobert on April 07, 2018, 03:14:48 pm
Another way to re-boot is to dial ***9 then 1 to confirm.


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: azrobert on April 07, 2018, 04:50:58 pm
To access the OBi200 you need to do port forwarding in the secondary router. The OBi200 defaults to port 80 for Web access. I assume your secondary router also is using port 80, so you need to use a different port to log into the OBi200. The following example uses port 800.

Example:
Main router: 192.168.1.1
Secondary router's address on main router: 192.168.1.50

When the secondary router is connected to the main router, an IP address will be assigned to the router within the main subnet.

Secondary router 192.168.2.1
OBi200: 192.168.2.100
Port Forward: port 800 to 192.168.2.100 at port 80

Log into OBi200:
http://192.168.1.50:800

If your router doesn't have the option to port forward to a different port, you need to change the port on the OBi200.

System Management -> Device Admin -> Port: 800
Port Forward: port 800 to 192.168.2.100
Login: http://192.168.1.50:800


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: Taoman on April 07, 2018, 05:25:22 pm
To access the OBi200 you need to do port forwarding in the secondary router.

Can't the OP just create a static route in the primary router pointing to the secondary router/subnet the OBi is on? I'm unclear why port forwarding is necessary in this scenario.


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: drgeoff on April 08, 2018, 12:28:37 am
Is there a valid reason why the OBi200 is on a different subnet?


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: GPz1100 on April 08, 2018, 09:06:19 am
Probably to isolate it from the rest of the network, qos, etc.  I have ours on a different vlan for these reasons.  Although, since switching to fiber qos is no longer much of a concern.  There's enough bw for several thousand concurrent channels.


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: azrobert on April 08, 2018, 09:40:01 am
Can't the OP just create a static route in the primary router pointing to the secondary router/subnet the OBi is on?

Thank you for the info. I never played with advanced routing.

If your router supports it, you can use a static route to access the 2nd subnet.
Here are the instructions for a DD-WRT router:
https://www.dd-wrt.com/wiki/index.php/Linking_Subnets_with_Static_Routes

The Gateway is the IP address the main router assigns to the 2nd router.


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: ingber on February 06, 2019, 11:15:06 am
Use Expert mode on the portal.  The bottom of every page has a 'Submit' button.  Just click that, OK the confirmation and the device will reboot.

I do not see any Submit buttons?


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: zsak23 on February 06, 2019, 02:18:12 pm
Use Expert mode on the portal.  The bottom of every page has a 'Submit' button.  Just click that, OK the confirmation and the device will reboot.

I do not see any Submit buttons?

Are you sure you are in Expert mode?

First select OBi Expert Configuration

Second select Enter OBi Expert


Title: Re: How to reboot my Obi200 via ObiTalk.com?
Post by: Sheffield_Steve on February 06, 2019, 02:33:42 pm
As they are two different devices/IP's, you don't need to use a different port at all.  Port 80 will be just fine.


To access the OBi200 you need to do port forwarding in the secondary router. The OBi200 defaults to port 80 for Web access. I assume your secondary router also is using port 80, so you need to use a different port to log into the OBi200. The following example uses port 800.

Example:
Main router: 192.168.1.1
Secondary router's address on main router: 192.168.1.50

When the secondary router is connected to the main router, an IP address will be assigned to the router within the main subnet.

Secondary router 192.168.2.1
OBi200: 192.168.2.100
Port Forward: port 800 to 192.168.2.100 at port 80

Log into OBi200:
http://192.168.1.50:800

If your router doesn't have the option to port forward to a different port, you need to change the port on the OBi200.

System Management -> Device Admin -> Port: 800
Port Forward: port 800 to 192.168.2.100
Login: http://192.168.1.50:800