December 17, 2017, 11:02:20 pm *
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Author Topic: Lost trying to configure OBI100 with new service provider  (Read 1681 times)
pbd3mon
Newbie
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Posts: 19


« Reply #20 on: November 10, 2017, 06:01:45 pm »

I'd suggest that you clean out any potentially interfering rubble from the OBi's configuration.

Log onto the OBiTALK web portal.  Delete the OBi completely off of the portal.  Wait a few minutes while the portal remotely reboots the device.  Unplug the power and Ethernet cables.  Plug in just the power cable and let it boot up.  Then, key in ***8 then 1 to reset it to factory defaults.  After it gyrates and reboots a couple of times and becomes stable, plug in the Ethernet cable, and use the **5 procedure to add it back to the portal, skip the invitation to set up Google Voice, and scroll down to the bottom of the page.  Click the "OBiTALK Compatible Service Providers" link.  On the next page, enter your SIP information, and see if it works.

Steve,

I followed the steps in your suggestion and it WORKED!  Thank you.

To all contributors:
Thank you very much for helping resolve my issue guys.  It's much appreciated.  

Looks like my little OBi is not ready to retire just yet.
« Last Edit: November 10, 2017, 06:04:44 pm by pbd3mon » Logged
SteveInWA
Hero Member & Beta Tester
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Posts: 3973



« Reply #21 on: November 10, 2017, 06:02:37 pm »

Great news!  Thanks for working with us.
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