August 26, 2019, 02:32:25 am *
Welcome, Guest. Please login or register.
News:
 
   Forum Home   Search Login Register OBiTALK  
Pages: [1]
  Print  
Author Topic: Obihai 1032 & GV - Forwarding and placing callers on hold no longer work  (Read 3344 times)
zhangster
Newbie
*
Posts: 10


« on: May 22, 2018, 01:36:45 pm »

We recently got firmware updates so now we can continue to place and receive calls with GV.  But we noticed 2 features stopped working:

  • 1. When my front desk transfers calls to my office, the call simply hangs up when the front desk hits "Transfer Now".
  • 2. When a 2nd call comes into the front desk and my front desk puts them on hold, the call simply hangs up.

Model:  Obi1032
S/W version: 5.1.11 (build 3858EX.1311)
H/W version: 1.3

Any help is appreciated!
« Last Edit: May 22, 2018, 02:09:10 pm by zhangster » Logged
zhangster
Newbie
*
Posts: 10


« Reply #1 on: May 24, 2018, 06:14:32 pm »

They started working today.  Is OBi tech people watching and silently fixing the bugs?  If so, thank you!
Logged
1user
Newbie
*
Posts: 2


« Reply #2 on: August 14, 2019, 09:23:20 am »

We have the same issue. How did you fix the problem? We have had the phones for 3 years now and over the last 6 months, we do not have the ability to transfer calls between phones anymore.
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by SMF 1.1.11 | SMF © 2006-2009, Simple Machines LLC