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Need help on setting my obi110 with freephoneline

Started by epee, May 23, 2012, 03:15:33 PM

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epee

[Repost. Can't find my post.]

I received my obi110 from Amazon yesterday and I tried to set it up with my freephoneline account and failed.

It shows: Register Failed: No Response From Server

For the last 12 hours, i try many many many times, and only sevreal times it work, but after one or two minutes call, it stop working again!

I used Linksys pap2 for many years and it works always. Not sure why obi110 not work with freephoneline..... pls help.


QBZappy

My OBi is setup this way with FPL. I'm not certain you need all these settings, however it works for me.

ITSP Profile A/B->General->SignalingProtocol = SIP

ITSP Profile A/B->General->SIP-> Everything on this page is set to default except the following:
ITSP Profile A/B->General->SIP->ProxyServer = voip.freephoneline.ca
ITSP Profile A/B->General->SIP->RegistrarServer = voip.freephoneline.ca
ITSP Profile A/B->General->SIP->OutboundProxy = voip.freephoneline.ca

Voice Services->SP1/2 Service->SIP Credentials-> AuthUserName = FPL DID number (include the "1") 15145551212
Voice Services->SP1/2 Service->SIP Credentials->AuthPassword = Whatever
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

epee

Thanks QBZappy. I've tried this yesterday, but no luck.

I just tried it again and it seems work now, but in System Status, it shows"Registered (server=208.65.240.165:5060; expire in 35s)". It's this normal? Every 60 second will renew automatically?

Can you check your obi device status for me? Thank you.


SP1 Service Status <<---Freephoneline
Parameter Name   Value   OBiTALK
Settings   
Status   Registered (server=208.65.240.165:5060; expire in 58s)      
PrimaryProxyServer         
SecondaryProxyServer         
CallState   0 Active Calls      


SP2 Service Status <<---Google Voice
Parameter Name   Value   OBiTALK
Settings   
Status   Connected      
PrimaryProxyServer         
SecondaryProxyServer         
CallState   0 Active Calls      



Quote from: QBZappy on May 23, 2012, 03:30:27 PM
My OBi is setup this way with FPL. I'm not certain you need all these settings, however it works for me.

ITSP Profile A/B->General->SignalingProtocol = SIP

ITSP Profile A/B->General->SIP-> Everything on this page is set to default except the following:
ITSP Profile A/B->General->SIP->ProxyServer = voip.freephoneline.ca
ITSP Profile A/B->General->SIP->RegistrarServer = voip.freephoneline.ca
ITSP Profile A/B->General->SIP->OutboundProxy = voip.freephoneline.ca

Voice Services->SP1/2 Service->SIP Credentials-> AuthUserName = FPL DID number (include the "1") 15145551212
Voice Services->SP1/2 Service->SIP Credentials->AuthPassword = Whatever


epee

Not working! I can only make 15 seconds call and line disconnected. I check the SP1 status it shows:

Register Failed: No Response From Server (server=208.65.240.165:5060; retrying)

PS: I call Freephoneline CSR and they told me their system work great. Their tech also test my account "I have configured your device on a Grandstream HT-286 here in the office and tested some inbound and outbound calls - all are working great".

Maybe I received a bad device....:( If so, how can I return/exchange?

QBZappy

Try this as well:

SP1 Service->X_KeepAliveEnable = checkmark
Owner of the 1st OBi110/100 units in service in Canada & South America. 1st OBi202 on my street. 1st OBi1032 in Montreal.

epee

Quote from: QBZappy on May 24, 2012, 09:51:38 AM
Try this as well:

SP1 Service->X_KeepAliveEnable = checkmark

Won't work.
It seems that when I make call, it will be disconnected after 10 or 20 seconds.

epee

I did nothing. Make no change since last try and it just works now. So wired. Last night I check the SIP status in my Freephoneline account and I noticed my account was used by other unkown device. I think freephoneline tech test my account. I check back this noon and found my obi110 connect to my freephoneline account and obi110 work now.