Quote from: nitzan on April 22, 2014, 07:14:52 AM
Quote from: SteveInWA on April 22, 2014, 06:51:32 AMAnd, of course, you've also been repeatedly engaging in self-promotion yourself, first on DSLreports, and now, here. Glass houses, you know.
Company representatives participating in forums is a great thing. Company shills pretending to be customers recommending the service to others is not.
You say "representative", I say "shill". Come on, be honest. You have built your business by ingratiating yourself with BBR forum members, boasting of your company's superiority to others, and dissing competitors.
Now, don't get me wrong. Competition is a great thing. Politely helping your customers is a great thing. But underneath it, I see this: a one-man sales operation, the 2014 version of the 20th century door-to-door commodity salesperson, selling Avon, Fuller Brush, Amway or encyclopedias. Anybody can simply resell SIP VoIP trunks and DIDs from a CLEC. Your website is primitive (read your users' reviews), and you have very few added-value services, compared the larger providers. You are "forum squatting" to get free advertising, you have no real customer support system, and you are answering what should be your own website's trouble tickets by having users, again, for free, post questions on someone else's forum. It's a clever way to survive, reselling somebody else's stuff at a very minimal cost of operation, to turn a small profit, but it's not the way to run an ethical business.
I assume Obihai is ignoring this because it's in their self-survival interest to sell more OBi boxes. No doubt, there are people on this forum who want nothing more than the very cheapest, bare-bones SIP access, and you're providing that, like CirlceNetSam's little company, for example.
Users just need to have their eyes wide open and not seduced by a "pssst, meester, wanna buy some cheeeep SIP". As I always say, you [don't] get what you [don't] pay for.