Print Page - Do "old" OBI units support gVoice now?

Title: Do "old" OBI units support gVoice now?
Post by: ricardoRI on July 30, 2015, 07:27:06 AM

I am supporting some elderly neighbors whose OBI units stopped working with gVoice last year. With gVoice now supported with OBI, will those legacy products work again with gVoice? Does any firmware or other updates have to happen? Any tricks or suggestions? Thanks!

Title: Re: Do "old" OBI units support gVoice now?
Post by: drgeoff on July 30, 2015, 11:55:53 AM

Yes, old OBis work with GV but they need a firmware update. It is no longer possible to configure GV using the ATA's local web server GUI. You must use the Obitalk portal. When you do you will be told that a firmware update is needed. You will probably also be told that as the device is out of 1 year warranty you need to pay $10 for 12 months support to enable automatic upgrades.

However you can still update manually at no cost. There has been discussion of this on the forum in the last month or two.

Also search for instructions by SteveInWA for configuring GV on OBis amd follow them to the letter.

Title: Re: Do "old" OBI units support gVoice now?
Post by: ricardoRI on July 30, 2015, 12:43:43 PM

Thanks. I will try that next time I am visiting.

Title: Re: Do "old" OBI units support gVoice now?
Post by: SteveInWA on July 30, 2015, 05:17:29 PM

Here you go:

http://www.obitalk.com/forum/index.php?topic=10065.msg66486#msg66486

and, the general instructions for setting up GV are here:

http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460

OBiTALK Community

General Support => On-Topic: Obihai and OBi Products => Topic started by: ricardoRI on July 30, 2015, 07:27:06 AM