Hi Everyone,
I have obi202 which is configured as following:
SP1 is configured as Localphone
SP4 is configured as GV
When I dial North American number (1 + 10 digit number) then the calls go thru GV which is working fine. But When I dial international number (011911625230111) then the calls goes thru SP1 but it won't connect, I get error 404.
I can confirm that localphone is configured properly because if I dial **1 + 10 digit North American number then call goes thru and it shows on localphone call history on their site. I have checked the call history and this is what I have found:
18:30:01 From PH1 To SP1(011911625230111)
18:30:03 Call Ended (404 Not Found)
I have also browsed thru forum and saw someone has mentioned that Localphone want people to dial 0011 instead of 011. So I dialed **1 + 0011911625230111 and then the call went thru some international 911 which was asking if I want police or Fire department for my area. So when I checked the call history on localphone site and found that this number has been dialed:
+1 191162 523 0111
This is what I have in my digitmaps:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.) this is for SP1
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1403>[2-9]xxxxxxS3|<**1>xx.S3) this is for SP4
can someone please help me with this issue?
Thanks,
If that's the actual number you are calling then it has "911" in it which denotes that there is something wrong with the number you are dialing. While someone might have specific advise, LocalPhone has plenty of buttons to open a ticket.
https://www.localphone.com/help/local_numbers
011 + country code + number is the usual method. Maybe it's getting stuck on the "911" part. That's a surprising start of a number for the U.S.
And that is exactly what I have been dialing:
011 + 91 + 1625 +230111
011 is international code
91 is code for India
1625 is STD code
230111 is actual local number in some city.
With Localphone you should dial 00 instead of 011
I did dial that number but it goes thru some sort of international 911 station.
Quote from: music5_5 on October 14, 2015, 09:27:38 AM
I did dial that number but it goes thru some sort of international 911 station.
Please confirm that you dialled 00 91 1625 230111 and got "some sort of international 911 station".
More like:
00 911 625 230111. Would like to know exactly this service is saying.
You have been asking the same question since August.
In this long thread, you received advice from several people:
http://www.obitalk.com/forum/index.php?topic=10247.0
I suspect that, not understanding the complex answers they gave you, you have now messed up your digit maps, which is causing this error.
Please don't start yet another thread, which doesn't benefit from understanding what was already done -- go back to that thread and work from there.
My advice would be to forget about trying to automate this, and factory-reset your OBi, start over with a clean, default configuration, and then decide which service provider to use as your default, for the outbound calls you make most often. Then, simply enter **x (x = 1 through 4) when you want to use the other service provider. This will avoid having to figure out and troubleshoot what was configured incorrectly.
Quote from: CLTGreg on October 14, 2015, 06:59:49 PM
More like:
00 911 625 230111. Would like to know exactly this service is saying.
No, he's dialing a valid international call to India, which has a country code of 91. His messed-up digit maps are causing it to be interpreted as a call to US 911 service.
Hi SteveInWA,
You are correct about being valid number to India. I am not sure why it is going thru US 911 service.
Regarding digitmap, I am not sure what is with my digitmap because I have reset my device and set them up as instructed:
SP1 for LocalPhone
SP4 for GV
Leaving the other lines open for future expasion. Everthing was reset to factory default before these settings.
About the digitmaps, every digitmap is set to obitalk defaults except sp4 (GV) and this is what it is set to:
(1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|<1403>[2-9]xxxxxxS3|<**1>xx.S3)
I did create this thread because I did not get any response on the other one so my apologies for creating duplicate thread.
One more interesting thing i found after checking with Localphone support. If I dial the number as this: 911625230111
And the call goes thru. So I am not sure if my digitmap has anything to do with.