OBiTALK Community

Region Specific Technical / Service Provider Support => North America - Including Google Voice, Skype, etc. => Topic started by: sir_rob on November 20, 2015, 10:47:37 AM

Title: Inbound Invalid Number Message with Google Voice
Post by: sir_rob on November 20, 2015, 10:47:37 AM
I have submitted a request to Google, but I have not heard anything, and I really don't know where else to turn for assistance.  Please let me know if there is a better means for help.

For a few days numerous people have been getting an invalid number message about 50% of the time that they call me.  50% of the time the calls go through normally.  My service appears to operate properly otherwise.

I did recently add a new cell phone as a forwarding number, but two or three days later when this problem started I deleted the phone number from Google Voice and even changed the number with my carrier (RingPlus - a Sprint MVNO).  I had to delete it, because when I unchecked the forward calls box it still rang.

I also use an OBi202, and I also have two CC lines.

My guess is that the phone number that I added to Google Voice a few days back is still getting forwarded 50% of the time, but I have read about this problem happening back in 2013 to some other GV users.

Any help would be GREATLY appreciated!
Title: Re: Inbound Invalid Number Message with Google Voice
Post by: SteveInWA on November 20, 2015, 01:16:09 PM
Rob, please see my reply to your private message.
Title: Re: Inbound Invalid Number Message with Google Voice
Post by: crappyobi on January 13, 2019, 09:33:35 AM
I have this problem for the 4 months. I opened multiple tickets with obitalk. They reponded only twice with the same fix - that I have tried and found that it doesn't work.

I am pretty much living without in coming calls. I don't have a choice as this is the primary home number and is used in many services...

I don't know if obitalk intend to support their product or just let customers fend for themselves.