Print Page - Swap 100 for a new 200

Title: Swap 100 for a new 200
Post by: bwash on December 11, 2015, 09:37:34 AM

Hello
I currently am using a 100 through only google voice and am buying a 200 to swap with the 100.
iS there any easy way to just take the old one out and then connect the new one and not go through the whole setup routine?
Thank You

Title: Re: Swap 100 for a new 200
Post by: drgeoff on December 11, 2015, 10:02:21 AM

No.

Title: Re: Swap 100 for a new 200
Post by: bwash on December 11, 2015, 11:04:34 AM

Thank you,
How best should I proceed to swap the old one for the new and keep the same google voice and phone number?

Title: Re: Swap 100 for a new 200
Post by: drgeoff on December 11, 2015, 11:11:52 AM

1. Delete the OBi100 from the portal.

2. Add the OBi200 as a new device.

3. Use the portal walkthrough to configure GV on the OBi200.

Title: Re: Swap 100 for a new 200
Post by: bwash on December 11, 2015, 11:18:02 AM

Thank you,
The portal is the obitalk area where my dashboard is? Or is it someplace else?
Sorry to be such pest but my 100 has worked so well I don't want to mess anything up.

Title: Re: Swap 100 for a new 200
Post by: drgeoff on December 11, 2015, 11:40:35 AM

Yes "portal" = "dashboard" in this context.

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General Support => Installation and Set-Up (Devices) => Topic started by: bwash on December 11, 2015, 09:37:34 AM