OBiTALK Community

General Support => Day-to-Day Use => Topic started by: pfranks on December 17, 2015, 07:12:14 AM

Title: obi going "offline" each morning for about 1 hour
Post by: pfranks on December 17, 2015, 07:12:14 AM
I have 2 obi 100s (about 4 years old) in 2 different places connected to same google voice number.
Each morning I get an email from Anveo (the E911 provider) that my SIP is offline and about an hour later that it is back online again (spontaneously)--- this happens to only one of the Obis.

The web portal confirms that the Obi is offline--- but the green lights on the Obi are normal. 

I cannot call out with the phone while offline, but google voice on my computer works.

Is this just ageing hardware--- or is there a software fix?
thanks
Title: Re: obi going "offline" each morning for about 1 hour
Post by: SteveInWA on December 17, 2015, 11:06:07 AM
If the OBi device is going offline, it's not a service provider issue.  It's most likely a problem with an unstable/unreliable internet connection, or failing hardware.

You might as well take advantage of the sale on OBi 200 devices, going on today-only, at newegg.com

http://www.newegg.com/Product/Product.aspx?Item=N82E16833617008 (http://www.newegg.com/Product/Product.aspx?Item=N82E16833617008)
Title: Re: obi going "offline" each morning for about 1 hour
Post by: pfranks on December 23, 2015, 09:08:42 AM
thx
an Obi 200 sounds good
p