OBiTALK Community

General Support => Day-to-Day Use => Topic started by: seamus on December 29, 2015, 04:48:55 PM

Title: can;t receive incoming calls????
Post by: seamus on December 29, 2015, 04:48:55 PM
About 2 weeks ago after 1 or 2 years of no problems I don't receive any incoming calls anymore, it just goes straight to voicemail???  Any suggestions?
Title: Re: can;t receive incoming calls????
Post by: zorlac on January 02, 2016, 07:59:38 AM
My wife was complaining of the same thing until she found one of our phones slightly off the hook.  ;)
My father had a similar problem that took power cycling the obi box to clear it.

Have you tried a different telephone plugged into the obi and test call from a cell phone?
Does everything look good on the obi website dashboard?
Title: Re: can;t receive incoming calls????
Post by: drgeoff on January 02, 2016, 08:11:02 AM
Which Service Provider are you using?

Can you make outgoing calls over that Service Provider?