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General Support => Installation and Set-Up (Devices) => Topic started by: beowulf573 on January 09, 2016, 07:10:56 AM

Title: Using GV as voicemail for POTS, retaining caller number
Post by: beowulf573 on January 09, 2016, 07:10:56 AM
Hi, I'm configuring a Obi110 for the first time, so far everything is great except for one little hitch.

I have a POTS line and a google voice account on sp1.  What I'd like to do is forward unanswered calls, or when busy, from the POTS line to a second google voice account just for voicemail.

Under the LINE settings I checked CallForwardOnBusyEnable and CallForwardOnNoAnswerEnable, and set both CallForwardOnBusyNumber and CallForwardOnNoAnswerNumber to sp1(xxx) where xxx is the number for the second google voice account.

I also checked X_SpoofCallerID under ITSP Profile A SIP and verified sp1 is set to use profile A.

This works almost perfectly, I have the second gv account set to do not disturb so it goes directly to voicemail and I can forward the voicemail to a number of email accounts.  However, the caller number is always the phone number of the google voice account I have configured on sp1. 

Is there a way to pass along the original caller phone number?  I had thought the spoof caller id setting would do this.  Is this just a limitation of google voice?

thanks,
Eddie
Title: Re: Using GV as voicemail for POTS, retaining caller number
Post by: drgeoff on January 09, 2016, 07:32:52 AM
Quote from: beowulf573 on January 09, 2016, 07:10:56 AMIs this just a limitation of google voice?
Yes.  :(
Title: Re: Using GV as voicemail for POTS, retaining caller number
Post by: beowulf573 on January 09, 2016, 07:40:46 AM
Thought as much, thanks.  It's not the end of the world, but I might consider setting up Asterisk at one point just to use as a voicemail server.
Title: Re: Using GV as voicemail for POTS, retaining caller number
Post by: azrobert on January 09, 2016, 07:41:55 AM
Not with the method you're using.
If your carrier has a forwarding feature, forward all calls to your GV account and then have GV send the call to your OBi110. GV voicemail will pick up after about 5 rings. You might get charged for the forwarded call.

You can use a similar method as you are trying with a free Callcentric account/voicemail.
Title: Re: Using GV as voicemail for POTS, retaining caller number
Post by: beowulf573 on January 09, 2016, 09:14:33 AM
That's an interesting idea, my plan is to reduce the landline to a minimal service place once I'm confident the Obi110 is working as expected.  I'll have to see how much forwarding adds to the mix.

Thanks.
Title: Re: Using GV as voicemail for POTS, retaining caller number
Post by: azrobert on January 09, 2016, 09:43:42 AM
If that doesn't work, check out Callcentric's voicemail.
http://www.callcentric.com/features/voice_mail

Get a Callcentric free IP Freedom account and VM.

In your OBi110 route calls to your Callcentric account like this:
sp2(1777xxxxxxxxxx@in.callcentric.com)

SP2 doesn't have to be registered to Callcentric, but must be defined as SIP with X_SpoofCallerID enabled.

Edit:
You would also have to setup a CC call treatment to route all calls to VM.
Title: Re: Using GV as voicemail for POTS, retaining caller number
Post by: beowulf573 on January 09, 2016, 04:48:03 PM
Thanks for the suggestion, I just setup an account with Callcentric and it's seems to be working great.  The voicemail email is also formatted better than the Google Voice one.