Print Page - possible to suspend or disable SP without trashing it?

Title: possible to suspend or disable SP without trashing it?
Post by: kitt on January 17, 2016, 09:57:38 AM

I want to temporarily disable a couple SPs.
In obitalk home, there's the garbage can icon with the little red x on it.
I'm afraid to click this because I don't want to lose all the settings.
Is there any way to just temporarily disable the SPs?

Title: Re: possible to suspend or disable SP without trashing it?
Post by: drgeoff on January 17, 2016, 10:48:14 AM

Use the Expert mode on the portal. Under 'Voice Services' click the relevant SP Service and near the top of the page you will see a Line with 'Enable' and a tick box under the 'Value' column. You need to uncheck that box. First clear both the tick boxes at the extreme right of that line. Then you'll be able to untick the Enable box. Then scroll down and click 'Submit'. After the OBi reboots that SP should be disabled.

Title: Re: possible to suspend or disable SP without trashing it?
Post by: azrobert on January 17, 2016, 02:18:02 PM

Here's a way to disable/enable a SP trunk from your handset.

Dial the following sequence to disable a SP
***0
100# (100=SP1, 200=SP2 etc.)
1 (New Value)
0# (Disable)
1 (Confirm)

Dial the following sequence to enable a SP
***0
100# (100=SP1, 200=SP2 etc.)
2 (Default Value)
1 (Confirm)

Title: Re: possible to suspend or disable SP without trashing it?
Post by: kitt on January 17, 2016, 04:32:17 PM

Thanks for the two answers.
Tested both--just want to confirm that they both work.

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General Support => Day-to-Day Use => Topic started by: kitt on January 17, 2016, 09:57:38 AM