Print Page - obi-to-obi rings both lines?

Title: obi-to-obi rings both lines?
Post by: PeterFales on January 21, 2016, 10:32:53 AM

I have an obi 202 with phones connected to both lines (most are two-line phones, actually). When another Obi user calls my Obi number, both lines ring. Is there any way to control that.

(For the SP slots, you can control whether the incoming call rings line 1, line 2, or both. But I don't see any way to control that for the Obi number)

Title: Re: obi-to-obi rings both lines?
Post by: azrobert on January 21, 2016, 12:34:24 PM

Use OBi Expert to modify the OBiTalk inbound route

Voice Services -> OBiTalk Service -> InboundCallRoute

Title: Re: obi-to-obi rings both lines?
Post by: PeterFales on January 21, 2016, 01:03:54 PM

Thanks for pointer. I don't know much about the InboundCallRoute, so I'm wary of changing it, but I changed the last part of the line from "{ph,ph2}" to "{ph}" and that seemed to work. Thanks!

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General Support => Day-to-Day Use => Topic started by: PeterFales on January 21, 2016, 10:32:53 AM