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General Support => Day-to-Day Use => Topic started by: tadrian33 on January 24, 2016, 06:39:09 PM

Title: *98 for voicemail access
Post by: tadrian33 on January 24, 2016, 06:39:09 PM

Hi All,

Just got my obi 200 setup on friday with my new voip provider (thespout.ca).  Spout's default access number to access my voicemail messages is *98. When I dial that number it puts the phone into blind transfer mode.  Is there a way to change blind transfer to another * code so I can access my voicemails?
Title: Re: *98 for voicemail access
Post by: azrobert on January 24, 2016, 07:01:48 PM
You don't have to change any star codes, just add *98 to your provider's digit map.
Assuming your provider is defined on SP1 and SP1 is your Primary Line.

Service Providers -> ITSP Profile A General -> DigitMap
Add the following AFTER the beginning parenthesis:
*98|

Use OBi Expert to make this change.
Title: Re: *98 for voicemail access
Post by: tadrian33 on January 24, 2016, 09:11:04 PM
 ;) worked like a charm!!!  Thank you
Title: Re: *98 for voicemail access
Post by: SMELZBAD on April 26, 2017, 09:06:13 AM
I'm trying to do this to solve the same issue but I cant edit the lines in expert mode???

Can anyone help with this?

Thanks!
Title: Re: *98 for voicemail access
Post by: drgeoff on April 26, 2017, 09:17:20 AM
Quote from: SMELZBAD on April 26, 2017, 09:06:13 AM
I'm trying to do this to solve the same issue but I cant edit the lines in expert mode???

Can anyone help with this?

Thanks!
Untick both boxes at the right hand end of the line.