OBiTALK Community

General Support => New to Using the OBi / VoIP => Topic started by: elenards on February 09, 2016, 10:01:06 AM

Title: Obi202 Googlevoice home network/new Obi1062 phone - HELP
Post by: elenards on February 09, 2016, 10:01:06 AM
We have used Obi202 model with Googlevoice for several years. We have several phones throughout our house.  I recently purchased a Obi1062 IP phone for my home office. I went through the process of setting it up. (I plugged it in my wireless router in my home office).
Right now, the home phone googlevoice number only rings to the new Obi1062 phone. The rest of the phones in the house will not ring anymore.
If I delete this new device, the other phones in the house will ring.

Can someone help me figure out how to configure this new device so it works with all of my other phones?
I attached an image of what I think should be happening in my home, but I need to figure out how to configure this.
Title: Re: Obi202 Googlevoice home network/new Obi1062 phone - HELP
Post by: drgeoff on February 09, 2016, 01:34:41 PM
The diagram sheds no extra light on how you are configuring the 1062, the 202 and your home phones.
Title: Re: Obi202 Googlevoice home network/new Obi1062 phone - HELP
Post by: SteveInWA on February 09, 2016, 02:31:27 PM
Open a ticket with Obihai technical support, for your 1062, which is probably under warranty.  Both devices should ring, if they are properly configured.

http://www.obihai.com/supportTicketFormA (http://www.obihai.com/supportTicketFormA)