OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: sadface12315 on February 29, 2016, 04:06:39 PM

Title: Obi100
Post by: sadface12315 on February 29, 2016, 04:06:39 PM
I just bought obi100 off ebay and cant set it up with google voice.

How do I delete the account information on here remove my information so I can send it back?
Title: Re: Obi100
Post by: SteveInWA on February 29, 2016, 04:23:55 PM
You haven't provided enough information to give you a meaningful answer.

What did you do, so far, with the device?  Did you add it to the OBiTALK portal by following the **5 procedure?  What happened?  Why can't you set it up?  Which "account information" do you mean?  Reply with more details....
Title: Re: Obi100
Post by: sadface12315 on February 29, 2016, 04:51:59 PM
It says expired and can't connect to google voice.

I just want to delete my account information from this business.
Title: Re: Obi100
Post by: SteveInWA on February 29, 2016, 05:01:13 PM
Go here and, if you added the OBi to your dashboard, delete it:  http://www.obitalk.com/obinet/pg/obhdev (http://www.obitalk.com/obinet/pg/obhdev)

Plug in the OBi to the wall power adapter.  Plug a telephone into the Phone jack in the back of the OBi. Pick up the phone and dial ***8, then follow the voice prompt to press 1 to restore factory defaults.  Wait a few minutes for the lights to stop blinking.  Unplug it and send it back.
Title: Re: Obi100
Post by: sadface12315 on February 29, 2016, 05:54:02 PM
How do I delete the softphone and delete the account?
Title: Re: Obi100
Post by: SteveInWA on February 29, 2016, 06:11:44 PM
You can't.  Just forget about it.  It's harmless.