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General Support => Installation and Set-Up (Devices) => Topic started by: feckman on April 13, 2016, 08:13:54 AM

Title: Unable to Program Programmable Keys in Obi Expert
Post by: feckman on April 13, 2016, 08:13:54 AM
Hello,

I'm sorry if this is a very basic question, but I can't figure out how to program the programmable keys on my new Obihai 1032 phone.  I would like to add some speed dials there.

I see the options under IP Phone --> Programmable Keys in the Obi Expert section of ObiTALK, but all options are disabled -- everything is grayed out.  The ObiTALK Settings checkboxes are selected for all options, but I can't change anything.  I also tried enabling Device Default for all options, but nothing becomes editable.

Does anyone know how to enable these settings?

Many thanks.
Title: Re: Unable to Program Programmable Keys in Obi Expert
Post by: Mango on April 13, 2016, 09:14:16 AM
I have successfully programmed them using the device's internal web page (with OBiTALK disabled).
Title: Re: Unable to Program Programmable Keys in Obi Expert
Post by: feckman on April 13, 2016, 10:05:03 AM
Sorry, I should have mentioned that I was able to get it to work that way, but I'd like to keep ObiTALK connectivity intact for remote management, etc.
Title: Re: Unable to Program Programmable Keys in Obi Expert
Post by: drgeoff on April 13, 2016, 12:23:12 PM
Have you tried clearing the ticks from both boxes at the right hand end of any line you want to edit?
Title: Re: Unable to Program Programmable Keys in Obi Expert
Post by: feckman on April 13, 2016, 12:30:12 PM
Quote from: drgeoff on April 13, 2016, 12:23:12 PM
Have you tried clearing the ticks from both boxes at the right hand end of any line you want to edit?

Sure did!  No luck, unfortunately.  Everything remains disabled.  Tried clearing the boxes, hitting save and trying again, too.  Still nothing...   :(