I have the OBi202 and can make outgoing calls with my Google Voice number.
However, when I call my Google Voice number I get a message that says "To access your account please enter your PIN followed by the # key."
As far as I know, I don't have a PIN set up anywhere.
How can I get my incoming calls to come through without this message requiring a PIN?
Is GoogleVoice also set to call your cellphone? That sounds like the kind of message you might get when calling yourself. If you are the only one getting the message, then it is based upon the caller-ID.
Quote from: Doozyman on April 23, 2016, 09:24:05 AM
I have the OBi202 and can make outgoing calls with my Google Voice number.
However, when I call my Google Voice number I get a message that says "To access your account please enter your PIN followed by the # key."
As far as I know, I don't have a PIN set up anywhere.
How can I get my incoming calls to come through without this message requiring a PIN?
Google Voice is an inbound call forwarding and message management system, not just a phone service provider. When you call your Google Voice number from your forwarding phone number, you will hear a prompt to enter your PIN and #, to get into your voicemail menu.
If you instead want the phone to ring, then log into your Google Voice account from a web browser, and go here:
https://www.google.com/voice#phones (https://www.google.com/voice#phones)
Click the "Edit" button next to the phone number from which you are calling. Click "Show advanced settings". On the next page, set "Voicemail access" to "No".
You should also set a voicemail PIN, on the Voicemail tab of the same settings webpage.
;D You guys are GREAT - Lavarock7 and SteveInWA. You both helped me out.
Lavarock7 - Yes, as it turned out, I was calling from my cell phone and that is why I got that message. I tried from another phone and no problem.
steveInWA - Thanks for the setup info on the voicemail. That's just what I needed :D