OBiTALK Community

General Support => Day-to-Day Use => Topic started by: pothound on June 15, 2016, 03:55:02 AM

Title: obi100 backing off
Post by: pothound on June 15, 2016, 03:55:02 AM
hi i lost service with my obi100. it is working with google voice. in the configuration status it reads: backing off (3s) tcp connection to 173.194.203.125 failed. what does this mean? is there any way i can fix this?  thank you
pothound
Title: Re: obi100 backing off
Post by: halcomp on June 15, 2016, 05:08:41 AM
It's not just you. I have exactly the same problem. It began sometime yesterday, June 14.

The settings in the obi100 had not changed. I am having no other Internet problems.

I have restarted the obi100 and the modem. I have tried connecting the obi100 directly to the modem. I have set the DNS provider in the obi100 to 4.2.2.2, even though the "Backing off" message includes an IP address, indicating that DNS is working properly.

A friend of mine in the area is having no problem. He and I are both Time Warner Cable customers.
Title: Re: obi100 backing off
Post by: halcomp on June 15, 2016, 05:12:04 AM
Replying to my own post and apologizing for not reading further down the list. Plenty of discussion on this topic but this one was at the top.
Title: Re: obi100 backing off
Post by: Mango on June 15, 2016, 06:38:01 AM
For Pothound, here is the instructions: http://www.obitalk.com/forum/index.php?topic=11256.msg73954#msg73954

Halcomp, glad to see you got things working.
Title: Re: obi100 backing off
Post by: pothound on June 16, 2016, 04:56:17 AM
thank you  i have my service back. i downloaded the new firmware 2886. not being a wiz on computers, i had a problem getting the update to the obi100. long story.
pothound
Title: Re: obi100 backing off
Post by: dqami on June 27, 2016, 10:05:47 AM
Wow, I'm glad to have this forum available as I saved a lot of time and headache trying to figure out this problem. I had the same problem as everyone else on my OBI100. I first tried to get the firmware by dialing xxx6 but couldn't get it so I went online and downloaded it. Then followed the instructions you guys provided to update  and it works like a charm now. THANK YOU!