Print Page - Callcentric shows it ios not configured in my 202.

Title: Callcentric shows it ios not configured in my 202.
Post by: flash on August 17, 2016, 02:22:51 PM

I had to change my password on callcentric and I went into my 202 to make the change and now it says it will not configure. Any ideas? I cant find obi tech support.

Thanks

Title: Re: Callcentric shows it ios not configured in my 202.
Post by: LTN1 on August 17, 2016, 02:54:03 PM

Support link right at the top of the front page of: http://www.obihai.com/

Title: Re: Callcentric shows it ios not configured in my 202.
Post by: SteveInWA on August 17, 2016, 04:10:14 PM

Callcentric accounts have two different types of passwords: first, you have an account number and account password. The account number is 1777xxxxxxx and the password is whatever you choose, to log into your Callcentric account and view your settings, etc. Each SIP registration you set up on that account (for as many different extensions or inbound numbers as you wish) also needs a SIP password. That/those passwords can be the same, or different; your choice. But, as far as your OBi is concerned, you need to enter the 177xxxxxxx username and the SIP password that you set on your CC dashboard for that particular phone number or extension.

Log into your OBiTALK portal dashboard. Click on the SPx that holds the CC number. Enter the Callcentric SIP password on the next screen and submit.

OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: flash on August 17, 2016, 02:22:51 PM