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General Support => Installation and Set-Up (Devices) => Topic started by: N7AS on July 16, 2011, 02:38:16 PM

Title: Localphone on sp2
Post by: N7AS on July 16, 2011, 02:38:16 PM
I am having problems trying to get localphone (US Washington DID) to work on my Obi110.

Here is what I have at present:

sp1  > Google Voice 1 (Primary)
sp2  > Google Voice 2
Line > PAP2T Line 2 > localphone (outbound TollFree 800/855/866/877/888)

This works ok...

I do all my programing manually and have provisioning desabled.

This is what I want to do:

sp1 > Google Voice 1 (primary)
sp2 > localphone (outbound TollFree 800/855/866/877/888)
Line > PAP2T Line 2 > (some other provider)

When I try to program localphone into sp2, I can't receive any calls to the localphone DID or place outbound calls through localphone even by preceding the call with **8.

I want to be able to set the OBi110 this way so I can have acces to the Voice Gateways.

Any ideas?

Title: Re: Localphone on sp2
Post by: RonR on July 16, 2011, 02:50:16 PM
Quote from: N7AS on July 16, 2011, 02:38:16 PM
When I try to program localphone into sp2, I can't receive any calls to the localphone DID or place outbound calls through localphone even by preceding the call with **8.

Is SP2 Service Status showing registered?  You'll need registration to receive calls.

For LocalPhone on ITSPB/SP2, did you remember to set?:

Voice Services -> SP2 Service -> X_ServProvProfile : B

Outgoing calls on SP2 are : **2 + number
Title: Re: Localphone on sp2
Post by: N7AS on July 16, 2011, 02:57:32 PM
I will have to have another go at it.
I think I really meant **2 + number.

I did back-up my present settings and have restored a few times already trying to get this to work.



Title: Re: Localphone on sp2
Post by: RonR on July 16, 2011, 03:01:37 PM
Starting from all Default vaues on Service Providers -> ITSP Profile B and Voice Services -> SP2 Service:

Service Providers -> ITSP Profile B -> SIP -> ProxyServer : (localphone proxy server)

Voice Services -> SP2 Service -> X_ServProvProfile : B
Voice Services -> SP2 Service -> AuthUserName : (localphone username)
Voice Services -> SP2 Service -> AuthPassword : (localphone password)

Physical Interfaces -> PHONE Port -> Primary Line : (default trunk for calling)

If you make these changes to the OBi locally by logging into the IP address returned by dialing ***1:

System Management -> Auto Provisioning -> Auto Provisioning -> Method : Disabled
Title: Re: Localphone on sp2
Post by: N7AS on July 16, 2011, 03:17:29 PM
This is the sp2 status:

Register Failed: No Response From Server (server=94.75.247.45:5067; retry in 25s)

I set a register server to localphone.com
maybee I will take that out as I have that set for the proxy server.



Title: Re: Localphone on sp2
Post by: N7AS on July 16, 2011, 03:24:04 PM
Now I'm getting...

Retrying Register (server=94.75.247.45:5067)

Title: Re: Localphone on sp2
Post by: RonR on July 16, 2011, 04:10:23 PM
Quote from: N7AS on July 16, 2011, 03:17:29 PM
Register Failed: No Response From Server (server=94.75.247.45:5067; retry in 25s)

Why are you using port 5067 instead of 5061?
Title: Re: Localphone on sp2
Post by: N7AS on July 16, 2011, 04:14:38 PM
I was using port 5067 as I have a Cisco/Linksys IP Phone that was using 5062 through 5065 and wanted to move it out of the IP phones range.

I have since moved the IP phone's ports up a couple of notches and then set the Obi's sp2 to port 5061 and then I still get this in the status...

Retrying Register (server=94.75.247.45:5061)

Title: Re: Localphone on sp2
Post by: RonR on July 16, 2011, 04:21:26 PM
Others have successfully used LocalPhone on the OBi.

Does your router have ALG support, and if so, make sure it's disabled.

If you're configured as I posted above, you might consider connecting the OBi directly to your broadband modem and see if you can call out through LocalPhone.  Make sure your can reach **9 222 222 222 first to make sure the OBi is connected to the Internet.
Title: Re: Localphone on sp2
Post by: N7AS on July 16, 2011, 05:03:25 PM
I disabled ALG and still get this status...

Retrying Register (server=94.75.247.45:5061)

The OBi works fine with Google Voice sp1 as it did before I disabled ALG in the router. I never had any problems. But when I wanted to replace the second Google Voice in sp2 with a sip provider I now have problems with sp2.

I even changed ServiceProviders > ISTP Profile B > SIP > RegistrarServer to localphone.com and then without it. Same result...