Print Page - Loosing registration every couple of days

Title: Loosing registration every couple of days
Post by: Augusto on July 21, 2011, 06:25:32 PM

Every couple of days, my Obi100 becomes unable to register; it displays "Register Failed: No Response From Server" as service status. If I reboot the device, or turn it off for a couple of minutes, it still can not register. In order to it to register again, I need either to reboot my modem/router, or turn the Obi off for several hours, or change to an alternative SIP server. Google Voice keeps working fine when this happens. Port forwarding does not correct the problem.

From what I observed, this problem happens every time my ISP changes my IP address. Does that sound reasonable? What could I do to address this problem?

Thank you.

Title: Re: Loosing registration every couple of days
Post by: QBZappy on July 21, 2011, 09:34:19 PM

Augusto,

I had a similar problem with my SP Freephoneline. I never did figure out the reason for that. Now, I'm not sure why, it has been stable for a long time. Make sure you have the latest firmware.

What SP are you having problems with?

Title: Re: Loosing registration every couple of days
Post by: Augusto on July 22, 2011, 05:49:50 AM

I am using voip.ms, and my firmware is the latest version.

Title: Re: Loosing registration every couple of days
Post by: QBZappy on July 22, 2011, 06:09:19 AM

I also use voip.ms. This service provider has been rock solid for me.

Title: Re: Loosing registration every couple of days
Post by: Allan on August 20, 2011, 09:51:10 AM

I am using a free sipgate account. At first it registered fine, then the next day I see:

"Register Failed: No Response From Server "
"(server=204.155.28.10:5060; retrying)"

Are there logs I can tail? I don't want to start messing with Expert mode settings, especially as it was working.

Title: Re: Loosing registration every couple of days
Post by: RonR on August 20, 2011, 10:23:40 AM

Quote from: Allan on August 20, 2011, 09:51:10 AM
Are there logs I can tail? I don't want to start messing with Expert mode settings, especially as it was working.

You can run a Syslog server on your PC and point the OBi to it at:

System Management -> Device Admin -> Syslog -> Server : (your PC's LAN IP address)

Title: Re: Loosing registration every couple of days
Post by: Granite on June 01, 2012, 06:09:45 PM

Did you ever resolve this issue? I seem to be having the very same issue.

Thanks!

Title: Re: Loosing registration every couple of days
Post by: Obvdobi on August 02, 2012, 06:28:37 PM

same here, I have the exactly same issue and the same VOIP provider: voip.ms.

Any solution?

Title: Re: Loosing registration every couple of days
Post by: Obvdobi on August 06, 2012, 08:00:49 AM

Quote from: Obvdobi on August 02, 2012, 06:28:37 PM
same here, I have the exactly same issue and the same VOIP provider: voip.ms.

Any solution?

After searching through google, opening certain port forwarding from my router, it is still not working.

Some tips from DSLreports.com helped me to fix the problem. The obi box stay connected to VOIP.ms correctly now.

I use Tomato firmware on my ASUS RT-N16 router. The default for UDP timeout is set as: Unreplied 30 secs, ASSURED 180 secs. After changing Unreplied to 10 and Assured to 300, the box stay connected to voip.ms.

Hope it helps.

Title: Re: Loosing registration every couple of days
Post by: QBZappy on August 06, 2012, 08:07:05 AM

Obvdobi,

Found the same advice. Mango is our hero.

OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: Augusto on July 21, 2011, 06:25:32 PM