OBiTALK Community

General Support => Installation and Set-Up (Devices) => Topic started by: RAA-Pete on November 07, 2016, 11:01:51 AM

Title: Trying to understand Obi device and google voice
Post by: RAA-Pete on November 07, 2016, 11:01:51 AM
I have a google voice account for a while now. Just got my obi device today and tried to set it up.
I am confused.. . .
Do I have to have a service provider other than google to make and receive calls?

When I try to set up the obi with google voice, I get a message that the service is not configured. If I call my google voice number with another phone, I do get an email in my google voice inbox.
I can call out with google voice on my computer, but if I pick up the phone to call out, I get an error message that says that service is not configured. Also when I try and call my google voice number, the phone connected to the obi does not ring. 
What am I missing here?
Title: Re: Trying to understand Obi device and google voice
Post by: SteveInWA on November 07, 2016, 11:50:53 AM
Hi:

It sounds like you made some sort of setup error.  Yes, you can simply use a working Google Voice account.

I suggest starting over from scratch.  Here are my detailed instructions:

http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460 (http://www.obitalk.com/forum/index.php?topic=8560.msg56460#msg56460)
Title: Re: Trying to understand Obi device and google voice
Post by: RAA-Pete on November 07, 2016, 03:51:00 PM
Thanks ! That was the answer I needed. All working now.
Title: Re: Trying to understand Obi device and google voice
Post by: SteveInWA on November 07, 2016, 07:02:58 PM
Great!  Thanks for confirming the solution.